Services
FAQ.
POPULAR QUESTIONS FROM CUSTOMERS
What is the average turnaround time?
Our average turnaround time is one week. It all depends on quantity and complexity of the parts being made. We do our best to have the parts out the door as quickly as possible without sacrificing quality.
Can we request a first article prior to running the batch?
Yes, we are happy to run a FAIR prior to starting the batch. After approval we will begin running the batch. We will continue to perform spot checks to ensure your parts are meeting print.
What format does the file need to be for you to work on the quote?
We are able to read most of 2d and 3d extensions to begin our quote. The most typical files we see are DXF, DWG, AI, STEP and IGS to name a few. In the event we are not able to open the files, we will reach out to you.